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Privacy Policy

Last updated: April 13, 2026

At Ayka, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform at ayka.video.

1. Information We Collect

We collect the following types of information:

Account Information

  • Name and email address when you register
  • Profile picture if you sign in with Google
  • Authentication data managed securely by Firebase

Usage Information

  • Videos you generate and the prompts/scripts used
  • Images you upload for video generation
  • Feature usage and interaction patterns
  • Device type, browser, and IP address

Payment Information

Payment details are handled entirely by Stripe. We never store your credit card numbers or payment credentials on our servers. We only receive confirmation of successful or failed payments from Stripe.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Ayka platform
  • Process your video generation requests
  • Manage your account and subscription
  • Send important service updates and notifications
  • Respond to your support requests
  • Detect and prevent fraud or abuse
  • Analyze usage patterns to improve our service

We do not sell your personal information to third parties. We do not use your content to train AI models without your explicit consent.

3. Third-Party Services

Ayka uses the following third-party services to operate:

Firebase (Google)
Authentication and database storage
Cloudinary
Video and image storage and delivery
Stripe
Secure payment processing
ElevenLabs
AI voice generation for videos
Vercel
Platform hosting and deployment
Oracle Cloud
Video processing infrastructure

Each of these services has their own privacy policies. We encourage you to review them to understand how they handle your data.

4. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication tokens, and access controls to protect your information.

Generated videos are stored on Cloudinary and are accessible via private URLs tied to your account. Free videos (made before you buy any credits) are kept for 1 day. Once you buy credits for a product (Content Studio, Avatar or Product Ad), that product's videos are kept for 30 days. If you have bought video (Create) credits, your videos have no set deletion date. You can delete your videos at any time from your dashboard.

5. Cookies

Ayka uses cookies and similar technologies to maintain your login session, remember your preferences, and analyze how our service is used. We use the following types of cookies:

  • Session cookies — Keep you logged in during your visit
  • Authentication cookies — Secure your account session via Firebase
  • Analytics cookies — Help us understand how users interact with Ayka

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of Ayka.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at reach.ayka@gmail.com. We will respond to your request within 30 days.

7. Children's Privacy

Ayka is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately. If you believe we have inadvertently collected such information, please contact us.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of Ayka after changes take effect constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Email: reach.ayka@gmail.com

Website: ayka.video

Response time: Within 2 business days